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Privacy Policy

We understand that you care how your information is processed and shared, and we recognize and appreciate your trust in us to do that carefully and sensibly. This document describes our Privacy Policy. By visiting our SMAX Service website (“Service”, “Website”), you are accepting and consenting to the practices described in this Privacy Policy.

Capitalized terms that are not expressly defined in this document shall have the meanings ascribed to them in the SMAX Terms of Use (“Terms of Service”).

We recognize and believe that it is important to you to know how we treat the information about you which we receive during your visits to the Website. This Privacy Policy is designed to assist you in understanding how we collect, disclose, and safeguard the aggregate information we receive when you visit and browse the Website. We encourage you to take the time to read this Privacy Policy as well as those of any other sites you visit, whether through a link on that site or otherwise.

When you click on links on the Website you may leave it. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.

If you have any questions or concerns about our Privacy Policy, contact us at

If you have any complaints about our policy or practices, please let us know.


This Website is not intended for children, especially kids under 13. Children may use this Website only with the direct supervision of their parent.

What we collect

The information we collect are as follows.

Information from Customer. We collect your name, email address, username, password, as well as other information you directly give us on our Service. For purposes of integration with third party APIs, authorization to access accounts from third party platforms may also be collected upon Customer consent.

Information from Others. We may get information about you from other sources. We may add this to information we get from the Service. This may include information provided to us by other users of the Service.

Information from Public Sources. We may get information about you from public sources, such as social media platforms, posted on the internet. This information may be obtained using different means such as through integration with social media APIs or other sources. This information may include your posts, biographical information, location or any other information that has been provided as public information. We are not responsible for privacy practices of these public sources but we collect information in abidance of their privacy policies.

Customer Data Processing

SMAX collects personal information from Customers who visit the Website and register with our Service. SMAX is the data controller with respect to the Customer’s personal data. When the Customer registers with our Service, we require: (i) full name (ii) email address, (iii) password. We may also ask Customers to provide additional personal information.

We use the Customers’ registration information to authenticate users and provide access to the Service. We also use the email addresses used in the registration information to communicate with our Customers. From time to time, SMAX may contact you via email to notify you of changes to its Service, scheduled maintenance, information about SMAX and promotional material from SMAX. The Customer is obliged to update the data provided in the registration form as soon as any change in these data has occurred. We will retain your information for as long as needed to provide you the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Provision of personal data in connection with your use of the Service is voluntary. Note, however, that the refusal to provide certain data may make it impossible for you to use all or part of the Service functionalities.

Erasure of Processed Data

After removal of the Customer’s Account from the Service, SMAX shall store information related to the Customer, as well as any statistical data concerning the Account for a period of no less than 90 days. The processing of personal data by SMAX after the removal may only involve holding of the same, unless performance of other operations on the data has been imposed on SMAX by applicable regulations or competent authorities.

After the period mentioned above, the data may be permanently erased from the Service and their recovery will not be feasible.

We may retain your information that has been collected to the extent permitted by applicable law, but we reserve the right to delete any such information (e.g., including any data that you may have saved on the Service) without any liability to you.

Sharing Information Regarding the Customers

SMAX will not share, sell, rent or trade the Customer’s personal information other than as disclosed within this Privacy Policy.

We reserve the right to disclose the Customer’s personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, Court order, or legal process served on SMAX.

We use other third parties in a scope necessary to provide the Service, such as a credit card processing company to bill the Customer for goods and services, an email service provider to send out emails on our behalf. When you sign up for the Service we will share your information as necessary for the third party to provide the Service.

These third parties are prohibited from using your personal information for promotional purposes.

If SMAX is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We may share information with those who need it to do work for us.

We may also share aggregated and/or anonymized data with others for their own uses.

We may share information, including personal information, that we get from public sources, as described above, with our users or other third parties for their own uses.

Posting of information

Whenever you voluntarily post information through SMAX to public areas of the Internet (e.g. social media platforms), you should be aware that this information may be accessed by the public. Please exercise discretion in deciding what information you disclose.


Customer’s SMAX account information are password-protected so that you have secure access to entering and editing personal data. It is the Customers’ responsibility to protect the security of their passwords. Access to the Service is protected by a unique e-mail address and password that is known to you only.

Neither the Operator’s employees nor any of its contractors can obtain or access your password. Neither the Operator’s employees nor any of its contractors will ask you for your password via email, telephone or in any other unsolicited manner.

Website Use Information

Our servers automatically collect site use information each time you visit the Website.

The Website use information includes, but is not limited to the following: the domain names, operating system in use (e.g. Mac, Windows), browser (e.g. Mozilla Firefox, Internet Explorer) and version, the Website which referred you to us, and other similar information. This information may be aggregated to measure the number of visits, average time spent on the Website, pages viewed, time and date of visits, and other similar information. We may use and disclose site use information, for example, to measure the use of the Website, improve the content, explain the utility of the Website and services we provide, and to extend their functionality.

As is true of most Websites, we gather certain information automatically and store it in log files. This information includes browser type, referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personal information.

The technology called “cookies” may be used to provide you with tailored information. A cookie is a small piece of data that a website can send to your browser, which may then be stored on your hard drive, so we can recognize you when you return. You may be able to set your browser to notify you when you receive a cookie. Our cookies collect general information that enhances our ability to serve you and measure the utility of the Website. We do not link the information we store in cookies to any personal information you submit while on the Website.

The use of cookies by third party web analytics partner is not covered by our Privacy Policy. We do not have access or control over these cookies. These third parties use session ID and persistent cookies to make it easier for you to navigate the Website.

Information we collect may be used to enhance your use of the Website, and to provide you with the Service, arrange the Website in the most customer friendly way, communicate special offers and featured items, and/or respond to your questions and suggestions.

Mailing Policy

When you send us an email, we use your email address to thank you for your comment and/or reply to your question, and we will store your communication and our reply for any future correspondence. Beyond our initial reply, we will never use your email address to send you any unsolicited message or information, nor will we share it with or sell it to anyone else for such use.

When you accept to receive information about our services, promotions, newsletters, press releases, and/or new offers, we use your email address and any other information you give us to provide you with the information or other services, until you ask us to stop (using the ‘unsubscribe’ instructions provided with each email communication).

We will never use your email address or other information to provide you with any unsolicited messages or information (unless that is part of the service you are requesting), nor will we share it with or sell, rent or lease it to any third party for such use.

Information Security

We believe that keeping personal information secure is one of our most significant responsibilities.

We restrict access to personal information about you to those employees and others who need to know that information to assist us in our business, or to provide products or services to you. We safeguard personal information, according to the established security standards and procedures, by maintaining physical, electronic, and procedural safeguards to the personal data information.


We implement physical, electronic and procedural restrictions (e.g., password protection), in an effort to help protect confidentiality of your personally identifiable information. We use secure socket layer technology (SSL), which is designed to encrypt the transmission of information shared between your browser and our site.  Click on the padlock next to our url to view certificate details. If you do not see the padlock, there could be an issue with your browser or the secure socket layer technology.

Please remember that no technological environment is completely secure, and we cannot guarantee confidentiality of any communication or information posted or otherwise transmitted on SMAX or any other website over the Internet. We cannot guarantee the security of your data while it is being transmitted over the Internet and through servers that are out of our control. We strive to protect your personal information but SMAX cannot ensure or warrant the security of any information you transmit to the Website or Services. Any data transmissions you make over the Internet are done so at your own risk. Once we receive the data transmission, we make our best efforts to ensure its security and privacy on our systems.

Social Media Widgets

The Website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on the Website. These Features may collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these Features are governed by the privacy policy of the company providing it.

Customer Testimonials/Reviews

We post customer testimonials/reviews on the Website which may contain personal information. We do obtain the customer’s consent via email prior to posting the testimonial/review to post their name along with their testimonial/review. If you wish to update or delete your testimonial, you can contact us.

View, Change or Remove Information

You may change or delete your profile information at any time by going to your profile page and clicking ‘Company Profile’ option from the menu, then the information will be updated. Please contact us if you need assistance in updating or reviewing your information.

Other Terms

We may change this Privacy Policy at any time. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. If we make changes to this Privacy Policy, we will notify you by publication here prior to the changes taking effect.

If, however, we make material changes or SMAX is going to use users’ personal information in a manner different from that stated at the time of collection we will notify users via the Website prior to the change becoming effective. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the Website, or deleted their account, then they will not be contacted, nor will their personal information be used in this new manner.

Information posted by users in online blog updates, public forums, online bulletin boards may be displayed on the Website.

“Us”, “we”, “our” and “SMAX” mean the same.

“You” and “Customer” mean the same.